#1
"The analytics helped me see exactly where customers were coming from. Website traffic and bookings went through the roof."
A1 Alignments
Specialist ADAS & Alignment Mechanics · London
Live demo below
Try it yourself ↓
Your business answers
every enquiry. 24/7.
Without you lifting a finger.
Three AI assistants working together — one answers WhatsApp and books appointments, one replies to every missed call by text in 60 seconds, one chats to your website visitors overnight. Built into your website. Running 24/7. Try the live demo →
<60s
Reply time
24/7
Always on
£299
Per month
5 days
Setup
Try the live demo — type anything below
9:41
CG
City Garage London
Online now
This is a real, live AI — ask it anything. Yours would be trained on your prices & services
The honest comparison
A 24/7 receptionist costs £35,000+ a year.
We charge £299 a month.
Your AI doesn't call in sick, take lunch, or clock off at 5pm. It handles WhatsApp, missed calls, and your website chat — simultaneously, all night, every night.
What you're losing right now
£1,560+
estimated monthly revenue lost to out-of-hours enquiries — typical London small business
Evening WhatsApp messages with no reply until morning
~8 per week
60% don't rebook
Missed calls after 5pm with no callback
~6 per week
~3 lost jobs @ £125 avg
Website visitors who leave without enquiring
~40% of visitors
could be captured by chat
With Midnight Media AI
✓
WhatsApp replies in seconds
Every evening, weekend, bank holiday
✓
Missed call SMS in 60 seconds
Captures lead before they call a competitor
✓
Website chat running overnight
Converts browsers to leads while you sleep
✓
Handles unlimited conversations at once
10 enquiries at 10pm? All answered instantly
Monthly investment
£299/mo inc VAT
5-day setup · cancel anytime · no hidden costs
💬
WhatsApp Booking Agent
Replies to customer WhatsApp messages 24/7. Answers questions about prices, availability, and services. Books appointments in your tone of voice, trained on your business.
Runs on your existing WhatsApp number
📵
Missed Call SMS Agent
When a call goes unanswered, your AI fires a personalised text to the caller within 60 seconds. Introduces your business, answers questions, and captures the lead before they call the next number on Google.
Fully automatic after go-live
🌐
Website Chat Agent
A chat widget built directly into your website that greets visitors, answers their questions, and captures their name and number as a lead. Runs overnight while you sleep — every visitor gets a response.
Built into your Midnight Media website
The problem
Every missed call is
money walking out
Small businesses lose leads constantly — not because they don't do great work, but because they can't respond fast enough.
Missed calls go to a competitor
If you don't answer within 5 minutes, most callers have already moved on to the next number on Google.
78%
of customers buy from whoever responds first
Enquiries arrive out of hours
Your customers search at 8pm, 10pm, Sunday morning. Without automation, those leads sit cold until Monday.
60%
of online enquiries arrive outside 9–5
Admin eats your day
Answering the same questions, chasing bookings, following up no-shows. Time you could spend doing actual work.
2hrs
average daily admin for a small business owner
What's included
One AI assistant.
Three capabilities.
One assistant that handles missed calls, WhatsApp, and your website chat — all for £299/mo inc VAT. Set up and managed by us. You don't touch the technology.
01 Missed Call Agent
Never lose a lead
to a missed call again
The moment you miss a call, your AI sends a personalised text within 60 seconds. It introduces your business, answers basic questions, and captures the lead — before they call your competitor.
- Triggers instantly on every missed call
- Personalised message in your business's name and tone
- Handles replies and captures name, enquiry, and contact details
- Logs every lead to your CRM automatically
- Sends you a WhatsApp notification the moment a lead is secured
- Included in your monthly performance report
Garages
Tradespeople
Salons
Gyms
Any service business
Missed call detected · 2 seconds ago
📱
+44 7700 900123
Unknown caller
Hi, are you still taking on new customers for car servicing?
AI · Sent in 47s
Hi! Sorry we missed your call — yes, we're taking bookings for servicing. We're in East London with slots available this week. Can I take your name and what your car needs? 🔧
It's Dan, need a full service on a Golf, how much roughly?
AI · Instant
Hi Dan! Full service on a Golf is from £149 including oil, filters and a multi-point check. Want me to book you in? Just need a date and your reg. 👍
✓ Lead captured and logged to CRM
02 WhatsApp Agent
Answer every WhatsApp
instantly, automatically
Your WhatsApp number gets a fully trained AI that knows your prices, opening hours, services, and FAQs. It handles enquiries 24/7 — and hands off to you only when a human touch is needed.
- Responds to WhatsApp messages instantly, day or night
- Trained on your specific business — prices, services, location
- Books appointments directly into your calendar
- Escalates complex or unhappy customers to you immediately
- Speaks in your brand tone — not generic chatbot language
- Included in your monthly performance report
Restaurants
Beauty salons
Letting agents
Gyms
Garages
CG
City Garage
Online
03 Website Chat Agent
Built into your website.
On 24/7.
A chat widget we embed directly into your website — no code needed on your end. It greets every visitor, answers questions, and captures their details as a lead. Running all night while you sleep.
🌐
Built into your Midnight Media website
We install it for you — a branded chat bubble appears on every page of your site. Visitors click it, the AI takes over. No monthly widget fee, no third-party app. It's part of your site.
- Greets visitors automatically after 10 seconds on the page
- Answers prices, services, FAQs — trained on your business
- Captures name, phone, and enquiry as a lead
- Sends you a WhatsApp notification the moment a lead is captured
- Works overnight, weekends, bank holidays — always on
- Included in your monthly performance report
Any website
E-commerce
Service businesses
Clinics
AI phone + WhatsApp combined
Your AI answers the phone.
Books. Follows up. Done.
When a customer calls, your AI picks up in your business name — answers their question, takes their details, and books them in. No hold music. No voicemail. No lost jobs. The transcript is sent to you instantly.
✓ Answers in your business name — sounds like your team
✓ Knows your prices, availability, and services
✓ Follows up by WhatsApp after the call automatically
✓ Full call transcript sent to your phone in seconds
✓ Works 24/7 — including when you're on another call
Combined with WhatsApp outreach
After every call — whether the AI handled it or you did — your system automatically follows up by WhatsApp. Booking confirmation, service reminder, review request. All automated. All in your voice.
Never let a lead go cold
Enquiry comes in.
AI follows it through.
Most leads go cold because nobody followed up in time. Someone messaged about a service, you replied, they went quiet. Your AI doesn't let that happen — it follows up at the right moment, in the right tone, until they book or opt out.
💬
Instant reply, every time
Customer messages at 9pm asking about a service. AI replies within seconds with your prices, availability, and a booking option. You wake up to a confirmed appointment.
🔄
Automatic follow-up sequences
Enquiry but no booking? AI follows up after 24hrs. Still quiet? Another nudge at 48hrs. Friendly, not pushy. Stops the moment they reply or book.
🤝
Hands off when it matters
Complex question? Unhappy customer? The AI flags you immediately and hands over the conversation with full context — you step in only when a human touch is actually needed.
📋
Every thread logged automatically
Every WhatsApp conversation captured in your monthly report. Full context every time — no more scrolling through your personal phone looking for that message from last Tuesday.
Live example — garage follow-up sequence
This booking almost didn't happen. The customer didn't reply on Wednesday. Without the automated follow-up, that lead would have gone cold. The AI recovered it — without the owner lifting a finger.
Return on investment
Here's what our clients
recovered each month
The maths is simple. Every business misses calls. Every missed call has a value. The AI pays for itself many times over.
Scenario 1
Independent Garage
£1,200
recovered monthly from missed calls
Avg missed calls/week6
Conversion rate (AI)40%
Avg job value£125
Monthly AI cost−£299
Net gain+£901/mo
Scenario 2
Tanning & Beauty Salon
£800
recovered monthly from out-of-hours leads
Out-of-hours enquiries/mo20
Conversion rate (AI)50%
Avg booking value£80
Monthly AI cost−£299
Net gain+£501/mo
Scenario 3
Gym / Personal Trainer
£600
recovered monthly from website chat
Website visitors/mo400
Chat-to-lead rate3%
Avg membership value£50/mo
Monthly AI cost−£299
Net gain+£301/mo
How it works
Set up in days.
Then it runs itself.
We handle all the technology. You answer a few questions about your business and we do the rest.
01
Onboarding call
20 minutes. We learn your prices, services, tone of voice, and common questions. That's the training data for your AI.
Day 002
We build & train
We set up all three agents, train them on your business, connect them to your phone, WhatsApp, and website.
Days 1–303
You review & approve
We demo the agents to you. You test them, request any tweaks, and sign off before anything goes live.
Day 404
Go live, report & improve
All three capabilities go live. Every month we send you a clear report — leads captured, response times, conversations handled — and retrain where needed.
Day 5+Client results
What our clients
say happened
+£25k
"Very impressed with their professionalism. The automation means we never miss an enquiry — revenue is up significantly."
Tan Rickmansworth
Boutique Tanning Salon · Hertfordshire
+85%
"Customer engagement has never been stronger. The AI handles enquiries instantly — our team just focuses on delivery."
Street Dance Academy
Dance School · 9+ Clubs Across London
Pricing
One assistant.
£299/mo inc VAT.
No tiers, no add-ons, no surprises. One AI assistant with three built-in capabilities — set up, trained, and managed for you.
Monthly retainer · cancel anytime
£299
per month · inc VAT · cancel anytime
All three AI assistants, set up and managed by us. No tech knowledge needed on your end.
No lock-in · £299/mo inc VAT · Setup in 5 days
-
Missed Call SMS AgentInstant text-back within 60 seconds of every missed call
-
WhatsApp Auto-Response Agent24/7 instant replies trained on your business
-
Website Chat AgentLead capture widget on your website, always active
-
CRM Integration & Lead LoggingEvery lead captured, logged, and sent to you instantly
-
Monthly Monitoring & RetrainingWe update and improve the agents every month
-
Monthly Performance ReportLeads captured, response times, conversations handled — clear and simple
-
Full Setup & Ongoing ManagementWe handle everything — no tech knowledge needed
Ready to stop missing leads?
Start today.
£299/mo inc VAT.
WhatsApp us and we'll have your AI assistants live within 5 days. No tech knowledge needed on your end.
No obligation · £299/mo inc VAT · Cancel anytime